Please be aware our eConsult service is available from 10am until 2pm on weekdays (excluding Bank Holidays). You will not be able to submit an eConsult form outside of these hours however, you will have access to the self-help and pharmacy options.
We are receiving hundreds of e-consults each month and our team of GPs are doing their best to work through these as soon as they are able to. Due to this high level of demand we may not always be able to answer you within the expected timescale noted on your form. Please don’t contact us to chase up an e-consult unless your response is 2 days overdue.
Please also consider using the option ‘I want help for my condition’, pick the problem area and then click ‘I want to help myself’ which gives current advice and treatment suggestions. It is also worth considering trying the local pharmacies who can offer advice and treatments for a range of health problems.
We thank you for working with us during these busy times.