Littlewick Medical Centre BMJ Awards 2013 Primary Care Team of the Year
We are a Medical Centre that proudly serves Ilkeston and the local area extending to West Hallam with our branch surgery The Dales Medical Centre.
Littlewick Medical Centre has long been established in the area since 1920 and was taken over just before the onset of World War II by Dr T E Skinner after which the practice was incorporated into the NHS. Since then our practice has moved from strength to strength now occupying the purpose built site on Nottingham Road, Ilkeston.
We focus ourselves on quick efficient service and building lasting relationships with all our patients as we believe this is vital to a modern medical centre at the heart of a vibrant community.
If you'd like to find out more about Littlewick Medical Centre in general, please find below our free downloadable booklet and latest newsletter.
Information about you and the care you receive is shared, in a secure system, by healthcare staff to support your treatment and care. It is important that we, the NHS, can use this information to plan and improve services for all patients. We would like to link information from all the different places you receive care, such as your GP, hospital and community service, to help us provide a full picture. This will allow us to compare the care you received in one area against another, so that we can see what has worked best
Information such as your postcode and NHS number, but not your name, will be used to link your records in a secure system, so your identity is protected. Information which does not reveal your indentity can be used by others, such as researchers and those planning health services, to ensure we provide the best care for everyone
How your information is used and shared is controlled by law and strict rules are in place to protect your privacy. We need to make sure that you know this is happening and the choices you have. For more information, see the Care Data Programme page.
The Care Quality Commission (CQC) are the independent regulator of health and adult social care services in England. They make sure health and social care services provide people with safe, effective, compassionate, high-quality care and encourage services to improve.
They monitor, inspect and regulate services to make sure they meet fundamental standards of quality and safety then publish their findings, including performance ratings to help people choose care. They also protect the interests of vulnerable people, including those whose rights are restricted under the Mental Health Act. They put the views, experiences, health and wellbeing of people who use services at the centre of their work, and have a range of powers they can use to take action if people are getting for care.
By law, all GP practices in England must make sure that the care and treatment they provide meet national standards of quality and safety. The CQC register GP practices if they can show them that they are meeting these standards. If GP practices are not registered with the CQC they will not be able to provide services. The CQC inspect GP practices to make sure they are meeting these standards, and can do so at any time if there are concerns about the the care provided. For more information on these standards please read through the 'What standards you have a right to expect from the regulation of your GP practice' page or visit www.cqc.org.uk
If you regularly monitor your blood pressure at home, you may want to use the blood pressure calculator on this website to work out your average BP reading. You can also print off the form below and bring it in to surgery to allow us to update your records.
A recent survery has shown that a large number of patients do not know who to contact for out-of-hours care. The number to call is 111. NHS 111 is for people who require urgent care but it isn't a 999 emergency. This can be due to their GP's opening hours, potentially needing to use another service such as A&E or needing more information and reassurance as to what to do next.
NHS 111 is a 24 hour service, 365 days a year. Calls are free from both landline and mobile.
The NHS is a complex system undergoing various changes at both local and national level due to reforms. This can make it difficult to understand exactly how it works. However, the following video provides an alternative insight that explains the new systems under which the NHS now operates: http://www.youtube.com/watch?v=8CSp6HsQVtw&sns=em
SystmOnline is a web-based service through SystemOne that will allow patients to cancel appointments, view/request prescriptions and send registration requests to us.
To register please follow the link on the right hand side of the screen. Patients not registered with SystmOnline will still be able to cancel appointments and request prescriptions via the forms on the website.
Are you in need of a place to go, or wanting to meet new people? Come and have a chat, a cuppa and a couple of games of bingo here at Littlewick. Everyone welcome! For more information ask for Ann-Marie or Beth at reception.
The next date for the Bingo Club is 20th December 2013, from 2pm until 4pm. There will also be a Christmas fuddle available!
Intercare are a charity whose work involves sending off unused medications and supplies to Africa where millions of people have to go without treatment for everyday illnesses due to of lack of basic medications. Intercare supports 121 health units across Africa in Ghana, Cameroon, Tanzania, Zambia, Sierra Leone and Malawi. The charity has sent more than £10 million worth of medicines to these countries so far. The charity can accept complete strips of tablets within their original packaging, inhalers, injections which do not require refrigeration, creams, eye drops/ointments, dressings and bandages. All medicines need at least 15 months shelf life. Unfortunately the charity cannot accept controlled drugs, glass bottles, liquids, incomplete strips of tablets, items requiring refrigeration and used syringes or needles.
Littlewick needs your further help to help us support this charity. Towards the start of the year we sent off our first package containing approximately £200 worth of medication/supplies. On the 6th August 2013 we sent our second consignment containing 3 large boxes which we are really proud of.
We would like to thank all the patients, staff, pharmacies and nursing homes helping us achieve this. We would appreciate your further support to help this amazing charity. Should you have any questions, queries or simply wish to hand in medicines/supplies please contact Laura at the surgery.
Littlewick Medical Centre is accepting new patients who live within the surgery boundary lines, which can be seen on the Area We Cover page.
Registration is easy. Patients in need of registering with the doctor can complete the Registration forms which are available from reception in our New Patient Pack. To save time, one of these forms can be opened below. Upon completion, the forms are to be handed into the surgery and the process will be established with the Health Authority to obtain the medical records from the previous G.P.
New patients are invited to have a registration appointment with the Health Care Assistants for a basic well person check. This appointment is not compulsory but is recommended as it allows the surgery to obtain a bit of medical information prior to the full medical records arriving. For any queries please contact the surgery on 0115 9325229.
Every last Thursday of the month Littlewick Medical Centre hold a Carers Coffee Morning, this is a place for unpaid carers who look after a family member, friend or neighbour to get together to have a coffee and a chat. Over the last 12 months it has proven to be very successful and carers who attend are now in regular contact with each other. This is open to anyone in the area even if you are not a Littlewick patient. Derbyshire Carers association attend all of the coffee mornings so are available for any questions or advice. Our next Carers Coffee Morning will be on Thursday 30th January.